Downtown Crossing Boston

Resources

City Services Referral Guide

 

Airport

Logan International Airport ( 617) 561-1800
Lost and Found ( 617) 561-1714
Ground Transportation(800) 23-LOGAN
General Logan/Massport information online

Animals

Animal Control (617) 635-5348
Boston Animal Control Shelter (617) 635-1800 or (617) 635-1913
Located at: 26 Mahler Road, Roslindale

Assessing

Assessing Department (617) 635-4264

Business

Mayor's Office of Business Development (within the Department of Neighborhood Development)
(617) 635-3880

Cable TV

Mayor's Office of Cable Communications (617) 635-3112

City Council

Court Street-Summer Street (even side ONLY): District 1,
Councilor Sal LaMattina
Phone: (617) 635-3200
Email: Salvatore.LaMattina@cityofboston.gov
Summer Street (odd side ONLY) Avery Street:

District 2. Councilor Bill Linehan
Phone: (617) 635-3203
Email: Bill.Linehand@cityofboston.gov

Community Relations

Boston Center on Youth and Families (617) 635-4920
Office of Civil Rights (617) 635-2500
Commission on the Affairs of the Elderly (617) 635-4366
Emergency Shelter Commission (617) 635-4507
Veteran's Service (617) 635-3026
Women's Commission (617) 635-4427

Consumer Affairs

Consumer Affairs (617) 635-3834
State Attorney General's Consumer Hotline (617) 727-8400

District Attorney

Suffolk County District Attorney (617) 619-4000

Domestic Violence

Emergency 911
Non-Emergency police reporting (617) 343-4571

Downtown Crossing Partnership

Main line (617) 482-2139
Office is located at 59 Temple Place
www.downtowncrossing.org

Elections

Elections Department (617) 635-4635

Fire

Emergency 911
Smoke Detectors Inspections (617) 343-3627
Headquarters (617) 343-3550

Graffiti

Graffiti (Mayor's office) (617) 635-4500

Homeland Security

Main Office (617) 635-3351

Housing

Department of Neighborhood Development (617) 635-3880
Rental Housing Resource Center (617) 635-4200
Rental Inspection (Inspectional Services) (617) 635-5322

Inspectional Services/Code Enforcement

Inspectional Services Complaints Line (617) 635-5300
Code Enforcement (617) 635-4896

Mayor

Mayor's Office (617) 635-4500
Mayor's 24-Hour Hotline (617) 635-4500
Mayor's Online Constituent Service

MBTA

Main Switchboard (617) 222-5000
Customer Relations (617) 222-5215
MBTA Police (617) 222-1212

Motor Vehicles

Abandoned/Impounded Parked on Public Way (617) 635-4500
Boot Removal, City of Boston Tow Lot (617) 635-3900
Residential Parking Permits (617) 635-4682
Pay for a parking violation

Neighborhood Services

Neighborhood Coordinator: Denny Ching (617) 635-3297

Parks and Recreation

Parks and Recreation Department (617) 635- 4505
Hotline.(617) 635-PARK

Police (District A-1)

Emergency 911
Police from Cell phone (617) 343-4911
Community Service Office (617) 343-4627
District Office (617) 343-4240
Washington Street Kiosk (617) 343-4970
BPD Drug Hotline (617) 343-4879

Public Health


Public Health Commission (617) 534-5395

Public Library

Central, Copley Library (617) 536-5400
Kirstein Business Branch, 20 City Hall Avenue (617) 523-0860
West End Branch, 151 Cambridge Street (617) 523-3957

Public Works

Main Office (617) 635-4900
Emergency Storm Center (617) 635-3050
Potholes (617) 635-4950
Recycling (617) 635-4959

Sanitation/Public Maintenance

Public Works Department (617) 635-4900
Call for street lighting concerns
Recycling (617) 635-4959
Street Maintenance (617) 635-7560
Graffiti (contact Mayor's office) (617) 635-4500
Emergency Street Furniture Repair Wall Decaux (617) 757-8513 or (617) 757-8503
(nights and weekends)

School Department

Main Office (617) 635-9000
School Committee (617) 635-9689

Shelters

Pine Street Inn NBOR Project (617) 521-7222
St. Francis House (617) 542-4211

Special Events

Licensing (Entertainment) (617) 635-3834
Public Events (617) 635-4455

State Senators

Ward 3, Precinct 6 Court St.-Summer St. (even side ONLY)
Senator Anthony Petruccelli
Phone: (617) 722-1634
Email: Anthony.Petruccelli@state.ma.us

Ward 3, Precinct 8, Summer St. (odd side ONLY) Ð Avery St.

Phone: (617) 722-1673

State Representative

State Representative:
Representative Salvatore Dimasi
Phone: (617) 722-2500
Email: Rep.SalvatoreDiMasi@hou.state.ma.us

Street Signs

BTD missing, damaged, need to be replaced (617) 635-4400

Taxes

Taxpayer Referral and Assistance Center (617) 635-4287

Trash

Residential Trash pick-up days are: Monday, Wednesday & Friday.

Towing

(617) 635-4881
(617) 635-3125

U.S. Senators &
Representatives

US Senators

Senator Edward Kennedy:
DC Office: (202) 224-4543
Boston Office: (617) 565-3170

Senator John Kerry:
DC Office: (202) 224-2742
Boston Office: (617) 565-8519

US Representative

Representative Michael Capuano
DC Office: (202) 225-5111
Roxbury Office: (617) 621-6208

Water and Sewer Commission

Main number (used 24-hrs. for emergencies) (617) 989-7000


This City Services Referral Guideguide is prepared by the Downtown Crossing Partnership. All names and numbers are subject to change.